Refund Policy

Last updated: 10th September 2024

At Ai Product Pro, we strive to ensure a positive experience for both instructors and students. However, we understand that there may be instances where you may request a refund for a course. This Refund Policy outlines the conditions under which refunds are granted and how to request one.

1. 30-Day Refund Guarantee

We offer a 30-day refund policy for most courses purchased on Ai Product Pro. If you are not satisfied with a course, you may request a full refund within 30 days of your purchase date.

2. Eligibility for Refund To be eligible for a refund:

The course must be purchased within the last 30 days. You must not have completed a significant portion of the course (generally more than 50% of the course material). You must not have downloaded the course materials or resources. Please note that refunds are not granted for courses that have been fully completed or if the 30-day period has passed.

3. Refund Exceptions

The following situations are not eligible for refunds: Courses purchased as part of a promotional bundle. Courses that have been substantially consumed (e.g., completing over 50% of the course). AI-generated courses that have been fully delivered and used, as our AI tools require resource consumption.

4. How to Request a Refund

To request a refund, follow these steps: Log in to your Ai Product Pro account. Go to your Purchase History and locate the course you wish to refund. Click on the Request Refund button and follow the instructions provided. You will receive a confirmation email once your refund has been processed. Refunds are typically processed within 5-10 business days depending on your payment method.

5. Payment Method for Refund

Refunds will be issued to the original payment method used during the purchase. If you used a credit card, the refund may take a few days to reflect on your account statement.

6. Non-Refundable Services

Subscription-based services, premium AI course generation services, or any special services you have purchased through Ai Product Pro are non-refundable.